Terms of Services   (TOS)

1. Scope

The following terms and conditions apply without exception to all legal relationships between rental car Elmas chauffeur airport transfer service and the customer, unless otherwise agreed in writing in individual cases.

If these TOS contradict the terms and conditions of the customer or other third parties who enter into a business relationship with the rental car Elmas Chauffeur Airport Transfer Service, our TOS take precedence, even if Rental Car Elmas Chauffeur Airport Transfer Service did not contradict those of the customer or third parties.

2. Conclusion of contract, transportation fee and dates.

All offers are non-binding.

A contract is only concluded by written confirmation with the signature of the customer or a legitimate vicarious agent. The same applies to additions and changes to an order placed.

All transportation fees within the framework of the statutory passenger transport are exclusively based on a flat-rate calculation on an hourly basis or a flat rate per trip.

A mileage-related offer or a corresponding billing can in no case be made, since the vehicles used by the rental car Elmas Chauffeur Airport Transfer Service are generally exempt from an odometer (according to §30 BOKraft).

There is a 15-minute free waiting time for all simple city trips. After that there is a billing of € 2 per minute. All airport pickups are subject to a free waiting time of 45 minutes. After that there is a billing of € 2 per minute.

Appointments are always expected times, even if they are made in writing. There is no entitlement to fulfillment from a written appointment promise.

3. Rights and obligations

Car rental Elmas Chauffeur Airport Transfer Service

Serviceability of the vehicle:

The rental car Elmas Chauffeur Airport Transfer Service is committed to provide the tenant with a traffic-safe and regularly technically serviced vehicle and accessories in accordance with the StVG (Road Traffic Regulations) or StVZO (Road Traffic Licensing Regulations).

The vehicle is in a clean and hygienically perfect condition.

The vehicle is insured in accordance with the applicable general terms and conditions for motor insurance (AKB) as follows: Unlimited cover in the case of property damage and financial loss.

In the event of personal injury, the insurance is liable for up to 7.5 million Euros per injured person.

Rental car Elmas Chauffeur Airport Transfer Service reserves the right to use subcontractors for all services or to provide a vehicle type other than the rented one. However, it must be a vehicle type in the same category.

All offers of the rental car Elmas Chauffeur Airport Transfer Service apply exclusively to trips with a chauffeur. The chauffeurs used have a passenger transport certificate in accordance with the Passenger Transport Act.

4. Rights and obligations of the customer

The customer us committed to pay the agreed fare in advance upon request from the rental car Elmas Chauffeur Airport Transfer Service. If the service provided by the rental car Elmas Chauffeur Airport Transfer Service is not provided, the customer is entitled to reimbursement of the agreed fare.

The customer must treat the vehicle with care and observe all the regulations and technical rules relevant to its use.

The instructions of the chauffeur must be followed. If this is not the case, the rental car Elmas Chauffeur Airport Transfer Service is entitled to immediately withdraw from the contract of carriage.

If the customer withdraws from individual bookings up to 24 hours before the start of the order, a flat fee of 50% of the expected fare is payable.

If a withdrawal occurs 24-3 hours before the start of the order, a cancellation fee in the amount of 75% of the expected fare is due.

If the lessee withdraws less than 3 hours before the start of the order, the booked service is due in full.

When booking for multiple vehicles, the provisions of the respectively agreed order confirmations apply. Transport is calculated from the location of the rental car Elmas Chauffeur Airport Transfer Service (Munich) or by arrangement from Munich center. All prices listed or agreed include 19% VAT, unless otherwise stated.

5. Liability rental car Elmas chauffeur airport transfer service

Regarding the liability of the rental car-Elmas Chauffeur-Airport Transfer Service for whatever legal reason or fact applies: Liability for simple or slight negligence is excluded. This also applies to personal fault or the fault of vicarious agents.

In cases of force majeure, strikes and lockouts and similar cases, the rental car Elmas Chauffeur Airport Transfer Service is not liable. Insofar as the liability of rental car Elmas Chauffeur airport transfer service is excluded or limited, this also applies to the personal liability of the employees, workers, employees, representatives and agents of the rental car Elmas Chauffeur airport transfer service.

If the service of the rental car Elmas Chauffeur Airport Transfer Service cannot be provided for reasons for which the customer is responsible, e.g. If the customer does not fulfill his obligations to cooperate under the contract, the customer is still obliged to pay the agreed fee.

Claims for damages against rental car Elmas chauffeur airport transfer service due to simple or slight negligence, regardless of the legal reason, in particular due to a breach of duty are excluded, unless it is a violation of essential contractual obligations (so-called cardinal obligations) in a manner that jeopardizes the achievement of the contractual purpose.

The rental car company Elmas Chauffeur Airport Transfer Service assumes no liability for the non-timely provision of vehicles due to external circumstances.

The assertion of derived claims for damages by the customer is excluded in any case.

6. Liability of the customer

The customer is liable in the event of intent and negligence, especially in the case of drug or alcohol-related events, without limitation for all damage caused by him.

7. Maturity and limitation

For the claims for compensation of the rental car Elmas Chauffeur Airport Transfer Service due to change or deterioration of the vehicle, a limitation period of six months applies, counted from the date of termination of the contractual relationship. The contractual relationship is deemed to have ended upon full payment of the agreed fee.

8. Data protection clause

The customer is advised in accordance with section 33 (1) of the Federal Data Protection Act that Rental Car Elmas Chauffeur Airport Transfer Service stores customer data in machine-readable form and processes it within the scope of the contractual relationship with the customer.

9. Improper use of the vehicle

If the reserved vehicle is not used in accordance with the contract, the contract of carriage is effective with immediate effect without the need for notification from the rental car Elmas Chauffeur Airport Transfer Service. Rental car Elmas Chauffeur Airport Transfer Service reserves the right to remuneration for the entire agreed reservation period.

In addition, there is a claim to the payment of costs that arise from the non-contractual use of the vehicle.

10. Notice of defects and warranty

Defects in the service must be reported by the customer immediately after discovery, i.e. Acknowledgment, the same to be reported to the rental car Elmas Chauffeur Airport Transfer Service.

If there is no immediate notification, the service is deemed to have been rendered and the claim for compensation of the rental car Elmas Chauffeur Airport Transfer Service against the customer remains unaffected. The customer's right to assert claims based on defects is subject to the statutory limitation period.

11. Other

Should a provision of these terms and conditions or a provision of other agreements between the rental car Elmas Chauffeur Airport Transfer Service and the customer be or become ineffective in whole or in part, this shall not affect the effectiveness of the other provisions or agreements.

Ineffective provisions or agreements are to be replaced by effective ones that come as close as possible to the intended economic purpose.

Changes or additions to the offer or to the general terms and conditions must be in writing to be effective. This also applies to the waiver of this written form clause. Neither party can rely on actual practice that deviates from this agreement unless the deviation is expressly recognized in writing by the parties as binding on them.

The contract is in any case subject to the law of the Federal Republic of Germany to the exclusion of conflict of laws.

The place of performance for all claims of the rental car Elmas Chauffeur airport transfer service from the contract of carriage is the seat of the rental car Elmas Chauffeur airport transfer service.

If a jurisdiction agreement is legally permissible, the regional court of Munich is the exclusive place of jurisdiction.

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